Burstable, variable rate bandwidth services provide your co-hosted or EPI managed service solution with a bandwidth based Internet connection. Variable rate connections allow you consume as much Internet network traffic as your service requires, subject to availability.

Service Fees

Burstable bandwidth solutions provide you with the ability to pay only for the Internet network bandwidth your service requires.

Pricing is based on a one year service term contract. Discounts are available for three and five year server term agreements.

If you require a larger Bandwidth Allowance then please contact EPI for a special quotation.

Questions and Answers

What is Bandwidth?

Bandwidth is the amount of network traffic that can be carried from one point to another during a one second period of time.

What is Burstable Bandwidth?

Burstable Bandwidth, also known a variable rate bandwidth, is a flexible alternative to dedicated (or fixed speed) bandwidth. It allows clients to obtain the benefits of high speed connections without incurring the higher costs that may be involved with the delivery of these higher network speeds.

What do the terms Kbps and Mbps mean?

Kbps is short for Kilobits per second, or 1,000 bits per second (bps). Mbps is short for Megabits per second, or 1,000,000 bps.

What is a Bandwidth Allowance?

Bandwidth Allowance is the minimum amount of Internet network bandwidth that you have agreed to purchase (your minimum commitment, or "MC"). The larger your minimum commitment the lower your cost for bandwidth, as paid for on a cost per Kbps basis.

How does EPI Internet Direct determine how much network bandwidth I have consumed?

EPI determines the amount of network traffic being used by your service using special network monitoring services which capture and record your network traffic approximately 2,880 time each day. These values are used to calculate your monthly bandwidth consumption using a 95th Percentile billing method.

What happens if I consume more Internet network bandwidth then my subscription permits?

You will be invoiced for any additional consumption at a fixed rate. The rate at which you pay for additional bandwidth varies according to the size of your minimum commitment. Please contact your EPI Internet Direct sales representative for details.

When does EPI Internet Direct invoice for additional network bandwidth consumption?

Additional network bandwidth consumption, if any, is typically invoiced within 15 days of the end of each calendar month.

Can I see reports of my bandwidth consumption?

Yes. For additional information, please click here.

How many network port connections am I permitted with this service?

Standard pricing includes one Internet facing port connection. Multiple port connections are supported for a small additional service fee. If your service includes multiple Internet facing port connections then the Internet network traffic of all ports is combined in order to determine your Internet network bandwidth consumption.

Which is better, purchasing network bandwidth or simply paying for my network traffic by subscribing to a service that includes a Gigabyte per Month network allowance?

Neither is better then the other. Some clients prefer subscription plans that eliminate limits on the number of gigabytes their service is permitted to transfer each month, particularly if they expect to consume hundreds or perhaps thousands of gigabytes of network traffic.

For clients who anticipate consistent, larger than average network traffic volumes, bandwidth pricing can be less expensive. If your network traffic requirements fluctuate wildly throughout each month then purchasing traffic based on a gigabyte allowance may save you money. Only you can determine which billing method is best for your set of circumstances. If you require help determining which billing method is best then please feel free to contact your EPI Internet Direct sales representative for additional information.

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Not all EPI hosted services are eligible for bandwidth pricing. While EPI makes every effort to ensure that sufficient network capacity exists to service all EPI customers, the bandwidth values specified do not represent a bandwidth service level guarantee. Clients requiring service level guarantees should contact EPI and request a quotation for a CBR (Committed Bit Rate) service level agreement. For information please call EPI toll free at (800) 689-9034 or send email to sales@epidirect.com.