EPI Consulting and Deployment Services
 

EPI Internet Direct offers six standard FTP site hosting plans ranging from our low cost Budget program which provides up to 500 megabytes of monthly network traffic, all the way up to our Platinum program which provides up to 250 gigabytes of monthly network traffic.

Large Capacity, High Volume Sites

Clients with requirements for more than 250 gigabytes of monthly network traffic or more should call EPI at (800) 689-9034 for a custom quotation. Standard pre-priced programs are available for up to 25,000 gigabytes per month. Requirements for larger capacities are also available.

All prices quoted are for anonymous FTP site hosting using shared services (services that are shared among two or more customers). Private, dedicated services are also available.

Dedicated FTP Services

Dedicated FTP Services are available and may provide savings for clients requiring services exceeding $600.00 or more per month. Only your EPI representative can determine this. For information, call EPI at (800) 689-9034.

Secure FTP Sites

Secure FTP sites allow you to control who has access to your data files. Private web sites do not support anonymous access. To connect to your site users must be assigned a user id and password.

Secure sites are frequently used for storing information of a confidential nature. For example, we have clients who use secure sites to store beta (pre-production) versions of application programs, medical records, etc.

The ability to create unique security profiles for subdirectories (folders) within your FTP site is available as a managed service. This allows you, for example, to restrict specific users to specific folders within your site, allowing access to some folders while removing access to others.

Multiple FTP Sites

Multiple public or private "root" FTP sites are permitted. Each additional private or public root FTP site (over and above your main private or public FTP site adds $15.00 to your monthly charge. Network traffic from all customer root FTP sites can be combined to help you obtain the best network traffic rate available.

Multi-Site/Multi-Server Support:

Multiple Site support provides the ability of end-users to download data files from two or more geographic locations. Multi-Server support provides the ability of end-users to choose which server will process their request.

Both services are available to clients with high volume requirements. For information, contact EPI at (800) 689-9034 or write us at sales@epidirect.com.

Questions and Answers

I have a web site and I require the ability for visitors to my site to download files. Do I need a separate FTP site?

No. All of EPI's web hosting programs include support for browser based HTTP protocol download services. This means that you can, if you wish, store your files in a folder within your site and provide links to those files from your web pages using HTTP protocols. This is recommended if your download traffic requirements are modest and if the total network traffic you generate stays within your web site's network traffic allowance.

If you exceed your HTTP network traffic allowance then you will be charged for excess traffic, which can get expensive. In this case, you should consider implementing a separate FTP site account.

Web site based download services do not use FTP protocols, although you can add this protocol to your web site for a small monthly fee. Either way, your files cannot be accessed using programs that provide FTP services, such as CuteFTP, unless a separate FTP service is acquired.

I need to transfer some very large files, is there a limit to the size of the files that I can store, send and receive?

No. As long as you stay within the disk space allotments that have been assigned to you there are no specific file size limits.

Keep in mind that many visitors still use dial-up modems to connect to the Internet. These visitors may not appreciate having to download files that are excessively large. Consider zipping your files, or using other methods to compress or reduce file sizes. Alternatively,  consider breaking large files into two or more smaller ones so that visitors are less likely to be affected if their Internet connection is lost while transferring a file.

I require much more network traffic than you have listed in your plans. What can you do to help me?

EPI has pre-priced plans all the way through to 25,000 gigabytes per month. We also offer custom plans for clients requiring significantly larger traffic volumes, as well as  single-site and multi-site hosting programs.

How often can I change plans?

You can change plans at any time. Changes take affect at the end of your current billing period.

My network traffic requirement varies quite a bit from month to month. Some months I need quite large amounts of network traffic, other months very little. I don't want to over pay during slow months. Is there anything you can do to help me?

Yes. If your average requirement exceeds 100 gigabytes per month, we have custom plans available that can help spread out your costs, allowing you to average your network traffic requirements over time. To find out more, please contact EPI at (800) 689-9034 to discuss your requirement.

How fast can I get a site up and running?

For regular (shared server) FTP sites, usually the same day.

For dedicated FTP sites, usually one to five business days.

For large (many thousands of gigabyte) sites, allow up to ten business days.