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Service Fees


Microsoft Exchange Hosted Services (EHS), is a suite of four distinct services that help organizations protect themselves from e-mail-borne malware, satisfy retention requirements for compliance, encrypt data to preserve confidentiality and preserve access to e-mail during and after emergency situations.

This service is available to EPI hosted Microsoft Exchange Server customers, EPI hosted Microsoft Small Business Server customers and customers who host their own Microsoft Exchange Server solution. Call EPI at (800) 689-9034 for additional information.

Services available include:

Services are deployed over the Internet using a “Software as a Service” model which helps minimize additional capital investment, free up IT resources to focus on other value-producing initiatives, and mitigate messaging risks before they reach the corporate firewall. With just a simple mail exchange (MX) record configuration change, Exchange Hosted Services can be up and running quickly. There is no additional hardware to provision; no additional software to buy, install, or configure; and no expensive training required for your IT staff.

Microsoft Exchange Hosted Services pricing is as follows:

Item Monthly Fee Description
     
Hosted
Filtering
$1.95
per user

Exchange Hosted Filtering is a fully managed service that employs multiple technologies to help prevent spam, viruses, and phishing scams from reaching corporate networks and to help enforce corporate e-mail-use policies.

     
Hosted
Encryption
$1.95
per user

Exchange Hosted Encryption is a policy-based e-mail encryption service customizable policies based on users, keywords, character patterns, attachment types, and more to identify messages that require encryption.

     
Hosted
Continuity
$2.50
per user
Exchange Hosted Continuity is an e-mail continuity service that is always on, providing your user community with access to the last 30 days of e-mail and the ability to send and receive e-mail in real time, even when the primary e-mail system is unavailable.
     
Hosted
Archive
$8.80
per user

Exchange Hosted Archive is a managed service that captures and archives external and internal mail, IM, and Bloomberg mail according to your retention period. When the retention period is met, messages are automatically destroyed. This per-user price for Hosted Archive includes a three-year retention period for up to 3.6 GB per user. Additional retention years are also available for an additional charge. Extra storage and historical data loads at the time of purchase are available based on per-GB pricing.

     

Five user minimum subscription required. Clients of this service without EPI Internet Direct hosted Microsoft Exchange Server accounts will be invoiced quarterly. Setup fees apply. Setup fees vary depending on the number of user accounts included with your subscription and the combination of EHS services included with your subscription. For a detailed quotation, contact EPI at (800) 689-9034.

Hosted Continuity is included with Hosted Archive; therefore, purchase one or the other and not both.

NOTES:

This service is available to EPI hosted Microsoft Exchange Server customers, EPI hosted Microsoft Small Business Server customers and customers who host their own Microsoft Exchange Server solution, subject to the following notations:

  • Hosted Filtering is available to all EPI clients, including clients who utilize EPI's shared service Microsoft Exchange Server solution. Hosted Filtering may also be used with non-Microsoft e-mail platforms such as IBM Lotus Domino, Novell Groupwise, and other SMTP-compliant servers.
     

  • Hosted Encryption, Hosted Continuity and Hosted Archive require a dedicated Microsoft Exchange Server solution. This can be either an EPI hosted dedicated Microsoft Exchange Server, an EPI hosted Microsoft Small Business Server or a customer owned and operated Microsoft Exchange Server or Small Business Server.

24x7 Technical Support

Your service includes FREE EPI Hosted Service Level 1 Technical Support. To put it very simply, contact us any time of the day or night. Whatever you need, we'll do it for you and help you in any way we can. You can use this available support for anything you need us to do to help you manage your hosted MS Project Server solution.



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