EPI Consulting and Deployment Services
 

Software Publishers have unique requirements which EPI knows and understands.

• Publishers need a robust environment that can grow and that can allow their business to support hundreds or perhaps thousands of different customers.
   
• Publishers need to have views of end-customers that allow them to maintain software updates and manage databases or data files so that they can more easily investigate and diagnose customer issues.
   
• Publishers need the ability to provide direct, desktop support to individual users. This means they need to shadow (view and share) client sessions so that they can work with individual users on problems they seem to be encountering.
   
• Publishers may require solutions that can be private branded, allowing customization of desktop images and other elements.
   
• Publishers may want to enhance their offerings with additional desktop products like Microsoft Office or Microsoft Exchange Server hosting.

At EPI we work with software publishers to design and implement solutions that meet their unique requirements. We offer publishers discounted rates on both hosting and technical support services and we offer a range of solutions designed to help you deliver a comprehensive, feature-filled solution that can enhance your service offerings and help you to succeed in marketing your products in a hosted, remote desktop solution.

Want to know more?

No matter whether you're a software publisher with one customer or a software publisher looking to offer services to thousands of customers, your first step should be to talk to an EPI sales representative. For more information, call EPI at (800) 689-9034 and talk to one of our terminal services specialist.

We'll be more than happy to answer your questions and, if you wish, arrange for a demonstration pilot that will allow you to test our services and evaluate our remote desktop solutions.

If you would like someone from EPI to call and contact you, click here.